Last Updated: March 10, 2026
Elgin Senior Solutions (“we,” “our,” or “us”) is committed to protecting the privacy of visitors, users, and businesses that interact with our website http://www.elginseniors.com (the “Website”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services, including submitting or browsing business listings.
By using the Website, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information.
Personal Information
Personal information may be collected when you:
- Create an account
- Submit a business listing
- Contact us
- Subscribe to updates or newsletters
- Submit feedback or reviews
This information may include:
- Name
- Email address
- Phone number
- Business name
- Business address
- Website URL
- Professional credentials or certifications
- Any other information voluntarily provided
Business Listing Information
When users submit a listing to our directory, we may collect information including:
- Business name
- Address and service areas
- Phone number
- Website and social media links
- Business description
- Services offered
- Images or logos
- Licenses or certifications (if provided)
This information is intended for public display within the directory.
Automatically Collected Information
When you visit our Website, certain information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring websites
This information helps us understand how the Website is used and improve functionality.
2. How We Use Your Information
We may use collected information for the following purposes:
- To operate and maintain the Website
- To manage business listings
- To verify listing information
- To respond to inquiries or support requests
- To improve our directory and services
- To communicate important updates
- To analyze website usage and trends
- To prevent fraud or misuse of the platform
As a non-profit organization, we may also use information to support our mission of connecting seniors and families with helpful services.
3. Public Information in Listings
Information submitted as part of a business listing may be displayed publicly on the Website.
This may include:
- Business name
- Contact information
- Description of services
- Images
- Website links
Users submitting listings should ensure they have the authority to publish this information.
4. Sharing of Information
We do not sell personal information to third parties.
However, we may share information in the following circumstances:
Service Providers
We may share information with trusted vendors that help operate the Website, such as:
- Website hosting providers
- Email communication services
- Analytics tools
Legal Requirements
We may disclose information if required to:
- Comply with legal obligations
- Respond to lawful requests from authorities
- Protect our legal rights
Organizational Operations
Because we operate as a non-profit, certain administrative volunteers or board members may have access to information necessary to manage the platform.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
- Improve website functionality
- Analyze visitor behavior
- Remember user preferences
Users can modify their browser settings to decline cookies, though some features of the Website may not function properly.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Third-Party Websites
The Website may contain links to third-party websites, including businesses listed in the directory.
We are not responsible for the privacy practices of external websites. Users should review the privacy policies of those websites before sharing personal information.
8. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child under 13, we will take steps to remove that information.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Requesting access to your data
- Requesting correction of inaccurate information
- Requesting deletion of personal information
- Opting out of certain communications
To exercise these rights, please contact us using the information below.
10. Updating or Removing Listings
Businesses may request to:
- Update listing information
- Correct inaccuracies
- Remove their listing from the directory
Requests may be submitted using the contact information provided below.
11. Data Retention
We retain information only for as long as necessary to:
- Maintain directory listings
- Provide services
- Comply with legal obligations
- Support our non-profit mission
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When changes are made, the “Last Updated” date at the top of this page will be revised. Continued use of the Website after updates indicates acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact:
Elgin Senior Solutions
713 Cedar Avenue, Elgin, IL 60120 (mailing address only)
info@elginseniors.com
(630)488-9319
http://www.elginseniors.com